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Legal Services

Optimise legal processes and reduce collection times thanks to a single specialized partner

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Efficacy

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+40%

increase in the success rate of implemented positions

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Speed

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-40%

reduction in legal dispute resolution time

Maximize results with a technologically advanced legal management


Cerved Legal Services (CLS) offers integrated judicial and extrajudicial management to maximize the recovery of non-performing loans.

With over 60 specialized in-house lawyers and a network of more than 250 affiliated law firms, we are able to operate throughout Italy.

Moreover, innovative technologies such as workflow automation and artificial intelligence enable us to provide an efficient, fast, and transparent service, reducing recovery times while constantly monitoring operational performance.

Our pillars to guarantee your success

We have over 15 years of experience, more than 120,000 cases under management, and Assets Under Management (AUM) valued at € 4.8 billion. Our key features? Effective and efficient operations, innovation, cost optimization, performance ethics, and responsibility.

Quality and transparency at every stage of the process

Pre-judicial phase, monitoring and enforcement procedures, insolvency proceedings, and passive lawsuits are the components of our service offering. We adopt a transparent approach that includes goal setting, SLA and KPI monitoring, ensuring an increased success rate and faster conversion for each legal phase.

Features

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Targeted strategies to increase recovery probabilities
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Automated workflows to reduce collection times (over 500 processes codified based on next best legal action logic)
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Monitoring of costs and progress for individual cases and credit portfolios, ensuring that actions and results are in line with expectations
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Integrated management of judicial and extrajudicial proceedings
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Specialized legal teams for negotiations and judicial management
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PCT and PDA integration
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Digitalized document management and invoicing, fully integrated into the platform
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Track record and criteria based on CLS experience (120k cases and 15 years of practice development)
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A network of technical consultants and appraisers, legal enforceability assessments, and intelligence investigations

Q&A


What type of legal services does CLS provide?

Our services are organized into four modules: Legal Enforceability Assessment and Due Diligence, Insolvency Proceedings, Monitoring Procedures, and Passive Lawsuits.


What documents are required to initiate legal action?

Documentation proving the origin of the credit (contract, commercial invoices, statements, etc.);

a notice of default with any accompanying warning, and all correspondence between the parties; and a power of attorney for litigation.


What is the average time to complete a judicial credit recovery action?

The time can vary depending on external factors. Thanks to our automated process workflows, we ensure zero delays between the various processing phases.


What kind of updates can I receive on the activities assigned to CLS?

We ensure real-time implementation of the customer management system and provide dedicated reports on progress, tailored to specific needs.


What can I do if my credit cannot be recovered?

We help businesses claim tax benefits on outstanding debts.

Rely on Cerved Legal Services for an efficient and transparent management of your legal credits.