Insurance

We support our clients in capturing new opportunities driven by business evolution:

• We design competitive scenarios and establish the market positioning of insurance players over the medium and long term. This involves reimagining traditional business models and adopting a forward-thinking approach that embraces broader ecosystems to address evolving customer needs.

• We collaborate closely with leadership teams to define strategic levers and objectives. By adopting a multi-stakeholder perspective, we deliver sustainable solutions that align with the needs and expectations of diverse stakeholders.

• We provide expert guidance on partnership initiatives between companies operating across different sectors, fostering synergies and innovation.

• We support companies through complex reorganization processes, including post-M&A integrations, corporate restructuring, right-sizing initiatives, and efficiency-driven strategies. By leveraging unique assets—such as Innovation Team's predictive models and Cerved's extensive data resources—we monitor competitive dynamics and provide critical insights to support scouting, due diligence, and business planning efforts.

We work alongside our clients in the development of new product offerings:

• Development of new insurance product lines and adjacent services Drawing on customer insights from Innovation Team’s research and market service observatories, we guide companies from the initial ideation phase to the full implementation of their offerings and related contractual documentation.

• Evaluating the ESG impact of Property and Life insurance products We assess the environmental, social, and governance (ESG) impact of products and define their strategic development paths.

• Pricing models We leverage Innovation Team’s services and expertise (benchmarking, market positioning, and the creation of advanced pricing models), as well as Cerved’s extensive data resources.

• Launching innovative value propositions for both retail and corporate clients We help create and launch innovative value propositions for both retail and corporate segments, utilizing our deep expertise in key evolving areas such as Welfare, Mobility, and Telematics ecosystems.

We support the evolution of go-to-market strategies and distribution networks through integrated omnichannel approaches, new service models, network governance frameworks, and optimization of geographic coverage.

We possess unique insights into the dynamics of distribution networks, particularly the agency channel, strengthened by the contributions of Innovation Team.

We guide our clients through the digital transformation of the user experience, envisioning integrated omnichannel journeys and creating increasingly engaging and valuable ways to interact with their customers.

We implement Sales Effectiveness programs focusing on:

• Enhancing the targeting capabilities of our offerings by leveraging customer insights gathered through advanced analytics tools applied to exclusive data ecosystems;

• New digital solutions developed with Cerved, supporting campaigns and commercial processes;

• Transformation initiatives to guide sales teams towards new operational paradigms.

We specialize in designing segmentation models for networks, as well as compensation and incentive systems, creating solutions that support distribution networks and align their behaviors with the company's strategic goals.

We apply specialized expertise in technical and claims management to support insurance companies in key strategic areas:

• Redesigning claims models, optimizing performance improvement programs, and aligning with the objectives of strategic plans;

• Driving profitability recovery with direct accountability for results;

• Implementing recovery and technical revitalization initiatives across various business lines (Auto, Property, Personal Injury, etc.)..

We develop strategies and enhance the competitive positioning of insurance companies through the redesign of operating models (Target Operating Model) and business processes, using approaches based on design thinking and agile methodologies.

We guide insurance companies through transformation and change management, driven by new digital paradigms and evolving service models. Our approach involves close collaboration with commercial networks, technical teams, and claims departments to deliver tailored solutions, aligned with each client's unique business vision and needs.

We foster innovation in core processes such as sales, portfolio management, and claims settlement, improving efficiency through automation. This not only enhances the customer experience but also optimizes user experience for policyholders, brokers, and internal stakeholders.